Care Haemorrhoid Cream

For the relief of external haemorrhoids

Care Haemorrhoid Cream relieves the symptoms of external piles. This medicine can be used by adults, the elderly. For external use only.

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For the relief of external haemorrhoids
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Suitable for Children 12 years+, Adults and the Elderly
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25g Ointment

More about this product

  • Essential information
  • Directions for use
  • Self Care Advice
  • FAQs
  • Stockists
  • Tips & Advice

Essential Information

Care Haemorrhoid Relief Ointment. For the symptomatic relief of pain and irritation associated with external haemorrhoids. Contains Allantoin 0.5% w/w, Lidocaine Hydrochloride 0.5% w/w. Always read the label.

Directions for use


Adults, the elderly and children over 12 years.

Wash hands before and after use. Wash the affected area with tepid water, dry and apply the ointment with your finger, gauze or lint.

Repeat as required, do not use for more than 7 days unless advised by your doctor.

Children under 12 years.

Do not use on children under 12 unless your doctor tells you to.


See the product label for more information or view the Patient Information Leaflet.

This is the leaflet included in the pack with a medicine. It gives information about taking or using a medicine. It is possible that the leaflet in your medicine pack may differ from this version because it may have been updated since your medicine was packaged.


If in doubt, always talk to a healthcare professional.

Self Care Advice

How you can treat or prevent haemorrhoids.


  • Drink lots of fluid and eat plenty of fibre to keep your poo soft
  • Wipe bottom with damp toilet paper
  • Use over the counter medicines to help relieve pain
  • Take a warm bath to ease itching and pain
  • Use an ice pack wrapped in a towel to ease discomfort
  • Gently push a pile back inside
  • Keep bottom clean and dry
  • Exercise regularly
  • Cut down on alcohol and caffeine (like tea, coffee and cola) to avoid constipation


  • Do not wipe your bottom too hard after you poo
  • Do not ignore the urge to poo
  • Do not push too hard when pooing
  • Do not take painkillers that contain codeine, because they cause constipation
  • Do not take ibuprofen if your piles are bleeding
  • Do not spend more time than you need to on the toilet


What are haemorrhoids?

Haemorrhoids, or piles, are lumps inside and around the anus. They often get better on their own after a few days.

What are the symptoms of haemorrhoids?

Symptoms of haemorrhoids include:
  • Bright red blood after passing stool
  • An itchy anus
  • Feeling the need to poo after going to the toilet
  • Slimy mucus in underwear or on toilet paper after wiping bottom
  • Lumps around the anus
  • Pain around the anus

Should I see a GP about haemorrhoids?

If there's no improvement after 7 days of treatment at home, or you keep getting haemorrhoids, you should see a doctor.   If there's no improvement after home treatments, you may need hospital treatment. You should ask for an urgent GP appointment or call 111 if:
  • You have haemorrhoids and your temperature is very high or you feel hot and shivery and generally unwell
  • You have pus leaking from your haemorrhoids


Tips & Advice

Who can use this product:

It can be used by adults and the elderly. It is not recommended for children. Do not use if you are allergic to lidocaine.


Did you know?

A pharmacist can suggest:

  • Over the counter medicines to help ease pain
  • Cold packs to ease discomfort

Many pharmacies have private areas if you do not want to be overheard.


Care for you and your family